Help Scout MCP server
by Help Scout
Search conversations, customers and reports. Read only.
What it can do
- Search conversations
- Look up customers
- Pull reports
- Search Docs articles
Through MCP1, every tool call is checked against your groups and rules, and recorded in the audit log.
How it connects
Authenticate with Help Scout and approve MCP1. No token to copy; MCP1 keeps the connection sealed and refreshes it.
- Endpoint
https://mcp.helpscout.net/mcp- Transport
- Streamable HTTP
With MCP1
Help Scout for the whole team, behind one URL
- 01
Install it once
An admin adds Help Scout from the MCP1 catalog. Its authentication or token stays sealed in MCP1, never on a laptop.
- 02
Decide who gets what
Open it to groups, fully or read-only, and set rules per tool. Destructive tools can need an admin.
- 03
Connect any client
Claude, Cursor, ChatGPT, Codex and the rest connect one gateway URL and sign in with their own account.
More for customer support
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Jira, Confluence and Compass through Atlassian’s Rovo MCP server.
One-click auth - IntercomCustomer support
Conversations, contacts and help center articles.
One-click auth - PlainCustomer support
Triage and reply to support threads in Plain.
One-click auth
